Date: Mar 5, 2014
Location: Kuala Lumpur, WILAYAH PERSEKUTUAN, MY
Executive I-Sales Account-14003235
Description
Job Description:
* Managing assigned Portfolio of merchant accounts (Australia Market)
* Execution of opportunities to improve merchant processes and satisfaction
* Owns end to end resolution of reported Surcharge & Suppression cases
* Effective and efficient merchant contact planning and call campaign delivery
* Proactive identification of incremental opportunities to leverage all client contacts based on needs while potentially leveraging cross selling opportunities
* Provide first point of escalations from other contact channels
* Reinforce and demonstrate the Value Story to retain merchant and promote Card Acceptance.
Qualifications
Qualifications:
Essential qualifications, skills and competencies include:
* (must-have requirements. Anyone not having these will not be phone screened by the recruiter) 2 Yrs / Added Advantage - Insurance sales Banking, Financial Svcs, Contact Ctr Exp Diploma / Degree Holder
* Successful candidate - demo selling skills - Tertiary education
* Excellent command of English (both verbal & written) - clear & eloquent
* Highly effective communication skills
* Communicating the value story through use of quantitative data and analysis
* Knowledge of customer-handling skills and ability to identify opportunities for business growth
* Dynamic team player and result driven
* Adaptability to varying tasks according to importance
* Use quantitative date to prioritize time
* Strong relationship building and effective negotiation skill
* Compliance with company policies
Language: English
Job: Sales
Primary Location: Malaysia-Wilayah Persekutuan-Kuala Lumpur
Schedule: Full-time
Job Segments: Sales Management, Sales, Account Executive
Description
Job Description:
* Managing assigned Portfolio of merchant accounts (Australia Market)
* Execution of opportunities to improve merchant processes and satisfaction
* Owns end to end resolution of reported Surcharge & Suppression cases
* Effective and efficient merchant contact planning and call campaign delivery
* Proactive identification of incremental opportunities to leverage all client contacts based on needs while potentially leveraging cross selling opportunities
* Provide first point of escalations from other contact channels
* Reinforce and demonstrate the Value Story to retain merchant and promote Card Acceptance.
Qualifications
Qualifications:
Essential qualifications, skills and competencies include:
* (must-have requirements. Anyone not having these will not be phone screened by the recruiter) 2 Yrs / Added Advantage - Insurance sales Banking, Financial Svcs, Contact Ctr Exp Diploma / Degree Holder
* Successful candidate - demo selling skills - Tertiary education
* Excellent command of English (both verbal & written) - clear & eloquent
* Highly effective communication skills
* Communicating the value story through use of quantitative data and analysis
* Knowledge of customer-handling skills and ability to identify opportunities for business growth
* Dynamic team player and result driven
* Adaptability to varying tasks according to importance
* Use quantitative date to prioritize time
* Strong relationship building and effective negotiation skill
* Compliance with company policies
Language: English
Job: Sales
Primary Location: Malaysia-Wilayah Persekutuan-Kuala Lumpur
Schedule: Full-time
Job Segments: Sales Management, Sales, Account Executive
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