Date: Mar 6, 2014
Location: Singapore, SINGAPORE, SG
Senior Account Manager-14003368
Description
The role is responsible for local and regional client relationship management, driving growth and retention of a portfolio of high value and highly engaged Global Client Group customers.
* Develop and execute strategic Partnership Plans and Account Reviews that add value to the client’s business while ensuring that American Express’ revenue and profit objectives are met, with clearly defined outcomes and measurement metrics.
* Apply consultative selling techniques to direct activities towards positive outcome.
* Expand business relationships with key decision makers, key stakeholders, C level contacts and other influencers, ensuring that we develop and maintain a broad network of contacts and sponsors from across the client.
* Develop profitable portfolio growth opportunities, through the cross sell of Global Corporate Payments products and solutions such as BTA, Corporate Purchasing Solution, Corporate Meeting Card and BIP functionality, partnering with regional and global account managers and Sales Managers to drive outcomes.
* Identify and execute solutions that result in customer satisfaction and build long-term loyalty.
* Establish a culture of timely and disciplined communication between the internal Global, Regional and local Amex Account teams and with the customer.
* Ensure accounts are highly penetrated and engaged in using online tools and value added solutions
* Maintain a thorough understanding of competitive landscape with ability to build defensive/offensive strategies.
* Maintain general business knowledge and an awareness of how external factors (Political, Legal, Economic and Technological, Social) will affect client and American Express business and leverage to support and direct client engagement and behaviour.
Qualifications
* Minimum 3-5 years experience in leading business development and client management with large or multinational corporations across JAPA.
* Excellent presentation and influencing skills to support C level discussions with key client stakeholders
* Thorough understanding of Commercial Card products and features – minimum across JAPA
* Experience in articulating American Express global value propositions that translate into specific and tangible account retention & growth plans with positive results
* Demonstrated success in developing and leveraging strategic relationships
* Solid results orientation, ability to set and execute against business goals, demonstrating a will to win and personal accountability
* Ability to work within a complex matrix organisation within American Express and at a client level
* Strong collaboration and thought leadership experience
* Thorough understanding of competitive products and value propositions
* Understanding of the drivers of Corporate Card profitability
* Excellent verbal and written business communication skills
* Strong PC skills (Excel, Word, PowerPoint, Internet) and understanding of technology in the Corporate Expense Management industry, including understanding of ERP/finance systems
Job: Sales
Primary Location: Singapore-Singapore-Singapore
Schedule: Full-time
Job Segments: Account Manager, Credit, Business Development, Sales, Relationship Manager, Finance, Customer Service
Apply now
Description
The role is responsible for local and regional client relationship management, driving growth and retention of a portfolio of high value and highly engaged Global Client Group customers.
* Develop and execute strategic Partnership Plans and Account Reviews that add value to the client’s business while ensuring that American Express’ revenue and profit objectives are met, with clearly defined outcomes and measurement metrics.
* Apply consultative selling techniques to direct activities towards positive outcome.
* Expand business relationships with key decision makers, key stakeholders, C level contacts and other influencers, ensuring that we develop and maintain a broad network of contacts and sponsors from across the client.
* Develop profitable portfolio growth opportunities, through the cross sell of Global Corporate Payments products and solutions such as BTA, Corporate Purchasing Solution, Corporate Meeting Card and BIP functionality, partnering with regional and global account managers and Sales Managers to drive outcomes.
* Identify and execute solutions that result in customer satisfaction and build long-term loyalty.
* Establish a culture of timely and disciplined communication between the internal Global, Regional and local Amex Account teams and with the customer.
* Ensure accounts are highly penetrated and engaged in using online tools and value added solutions
* Maintain a thorough understanding of competitive landscape with ability to build defensive/offensive strategies.
* Maintain general business knowledge and an awareness of how external factors (Political, Legal, Economic and Technological, Social) will affect client and American Express business and leverage to support and direct client engagement and behaviour.
Qualifications
* Minimum 3-5 years experience in leading business development and client management with large or multinational corporations across JAPA.
* Excellent presentation and influencing skills to support C level discussions with key client stakeholders
* Thorough understanding of Commercial Card products and features – minimum across JAPA
* Experience in articulating American Express global value propositions that translate into specific and tangible account retention & growth plans with positive results
* Demonstrated success in developing and leveraging strategic relationships
* Solid results orientation, ability to set and execute against business goals, demonstrating a will to win and personal accountability
* Ability to work within a complex matrix organisation within American Express and at a client level
* Strong collaboration and thought leadership experience
* Thorough understanding of competitive products and value propositions
* Understanding of the drivers of Corporate Card profitability
* Excellent verbal and written business communication skills
* Strong PC skills (Excel, Word, PowerPoint, Internet) and understanding of technology in the Corporate Expense Management industry, including understanding of ERP/finance systems
Job: Sales
Primary Location: Singapore-Singapore-Singapore
Schedule: Full-time
Job Segments: Account Manager, Credit, Business Development, Sales, Relationship Manager, Finance, Customer Service
No comments:
Post a Comment