Thursday, 20 February 2014

Global Services Lead Korea

Job Location: Seoul, Korea


[JOB DESCRIPTION]

The Global Services Lead is a senior member of the Korean leadership team responsible for the strategic direction of all services including pre and post sales technical resources and customer services within Korea. The GSL acts as the Global Services focal point of contact for DVP and drives global services go-to-market activities in Korea.

Management responsibilities include reporting of bookings, customer satisfaction index and other operational metrics consistent with the service industry. As a business partner with the Sales Management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with the business goals.

The GSL helps sales drive EMC’s overall footprint and profitability (products and services) and identifies priorities (accounts, focus products areas) and allocate resources.



Job ID: 112332BR
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